Q: Does All Care provide long haul road transport options for pet travel?

No. All Care does not provide long haul road transport options for pet travel. We do provide pick-up and delivery options to and from the airport for pet who fly with us.

Q: Can my pet fly interstate within Australia?

Yes! We arrange domestic flights for pets across Australia. We coordinate with airlines to ensure a safe and comfortable journey.

Question 1

How does pet transport work?

Accepted Answer

We handle everything from airline bookings and paperwork to crate selection and pre-travel guidance. Whether your pet is flying domestically or internationally, we ensure a safe and stress-free journey.

Question 2

Where do pets travel on the plane?

Accepted Answer

Pets travel in the cargo hold, where it is pressurised and temperature controlled. The cargo hold is set at similar temperatures to the main cabin, so your pet is comfortable.

Question 3

How long before the flight must pets arrive at the airport?

Accepted Answer

For domestic travel at major ports, lodgement time for flights is 2 hours. The airlines close the flight 1.5 hours prior to departure.
For International travel, we will advise the lodgement times depending on the airline.

Question 4

What types of animals do you transport?

Accepted Answer

We primarily transport dogs and cats, but we can also arrange transport for small pets like rabbits, guinea pigs, and birds. Get in touch to discuss your pet’s specific needs.

Question 5

Does All Care provide long haul road transport options for pet travel?

Accepted Answer

No. All Care does not provide long haul road transport options for pet travel. We do provide pick-up and delivery options to and from the airport for pet who fly with us.

Question 6

How do I book pet transport?

Accepted Answer

Simply request a quote or contact us. We’ll discuss your pet’s travel requirements, provide a tailored quote, and guide you through the next steps.

Question 7

What paperwork is required for international pet travel?

Accepted Answer

Each country has different import requirements, including vaccinations, permits, and quarantine regulations. We will connect you with clearance/customs agents at your destination if required.

Question 8

Will my pet need to go into quarantine?

Accepted Answer

Some countries have quarantine requirements. We will advise you on destination specific regulations and help prepare your pet accordingly.

Question 9

Can I travel on the same flight as my pet?

Accepted Answer

Yes, in many cases, you can book a flight on the same airline. However, pets travel in the cargo area of the plane, as per airline regulations. We can advise on the best travel options.

Question 10

Can my pet fly interstate within Australia?

Accepted Answer

Yes! We arrange domestic flights for pets across Australia. We coordinate with airlines to ensure a safe and comfortable journey.

Question 11

Do you offer door-to-door pet transport?

Accepted Answer

Yes, we provide door-to-door service where available. This includes home pickup, airport transfers, and delivery to the final destination.

Question 12

Can I travel with two pets in the same crate?

Accepted Answer

Yes, if your pets meet the IATA requirements, there can be more than 1 pet in the same crate. We will discuss this with you based on your requirements.

Question 13

What happens if my pet has a layover?

Accepted Answer

We organise this for you. If your pet has 3 hours or more between flights, we are required to complete a comfort stop which includes, checking their welfare, cleaning their crate if necessary, filling their water and a stretch of the legs if time permits.

Question 14

What if my pet needs a vet during the journey?

Accepted Answer

If the airline or us deem your pet to require veterinary assistance during their journey, we will contact you immediately and arrange any necessary services upon your approval.

Question 15

What are the airline requirements for pet travel?

Accepted Answer

Pets must travel in IATA/airline approved crates, meet health requirements, and be checked in at designated times. We take care of all the logistics.

Question 16

Can I bring my pet's favourite toy or blanket?

Accepted Answer

Travelling domestically, you are allowed to include a blanket or clothing for comfort however no toys are permitted in the crate.

Travelling Internationally, we will advise you what you are allowed to include in the crate, depending on the airline and destination.

Question 17

Should I sedate my pet before flying?

Accepted Answer

Sedation is not recommended due to the risks involved. However, if this is something that is specifically advised by a veterinarian, there are additional requirements that will have to be met for the airline to accept your pet for travel.

Question 18

What can I do to keep my pet calm during travel?

Accepted Answer

There are products that we can recommend which will assist with keeping your pet calm if this is a concern. We also recommend familiarising your pet with their crate and adding a blanket or clothing that smells like home into the crate.

Question 19

Can I feed my pet before they fly?

Accepted Answer

We recommend feeding your pet 6-8 hours prior to travel and giving them a good opportunity to toilet prior to the flight. Soiling the crate before being loaded onto the aircraft may lead to being offloaded.

Question 20

How do I prepare my pet for travel?

Accepted Answer

We recommend crate training before travel to help your pet feel comfortable. Keeping your pet hydrated and ensuring they’ve had a good walk or play before travel also helps reduce stress.

Question 21

What size crate does my pet need?

Accepted Answer

Your pet’s crate must allow them to stand, turn around, and lie down comfortably. We can advise on the correct size and supply IATA/airline approved travel crates.

Question 22

How much does pet transport cost?

Accepted Answer

Pet Transport can vary greatly in cost due to the following factors. Weight of your pet, crate size needed and additional services including collections and deliveries. Contact us for a personalised quote.

Question 23

How far in advance should I book?

Accepted Answer

For international travel, we recommend booking at least 6-8 weeks in advance due to paperwork and quarantine requirements. Domestic travel can generally be arranged within a week during off-peak periods.

Question 24

Can I track my pet’s journey?

Accepted Answer

We will provide you with your pets flight number that can be tracked via Google or Flight Aware.

Important: We only communicate using email addresses ending in @allcarepettransport.net.au or +61 8 9454 5736. We do not use Gmail or WhatsApp – Learn More

Frequently Asked Questions